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Privacy Policy

Last updated: July 20, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to Bob Lilly’s Professional Marketing Group, Inc. d/b/a Bob Lilly Promotions, 4002 W. Miller Rd., Suite 140, Garland, TX 75041.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Texas, United States.
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual. We use “Personal Data” and “Personal Information” interchangeably unless a law uses a specific term.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Bob Lilly Promotions, accessible from https://boblillypromo.com/.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies We use may include cookies, web beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

  • Consent-based loading. We use a consent management platform (CookieYes) to manage tracking technologies on Our Website. Except for strictly necessary technologies, We do not load non-essential cookies, scripts, or tracking technologies until You provide consent through Our cookie banner. When You first visit the Website, You may accept all, reject all, or choose specific categories, and You may change Your choices at any time using Our cookie-preferences tool. Where required by law, We honor recognized browser-based opt-out preference signals, including Global Privacy Control (GPC)

The categories of technologies We use, and the specific tools within each, are described below:


Strictly Necessary (always active).

These technologies are essential to provide the Website and its core features, including security and remembering Your privacy choices. They cannot be switched off through Our banner. They include:

  • Cloudflare – network security, performance, and bot mitigation.
  • CookieYes – records and enforces Your cookie and consent preferences.

Functional (loaded only with Your consent).

These technologies enable enhanced features and personalization. They load only if You enable the Functional category or select “Accept All.” They include:

  • AI chat assistant – provides on-site chat support and answers to Your questions.
  • Juicer – displays social media content feeds on the Website.
  • AccessiBe – provides website accessibility features.

Analytics (loaded only with Your consent).

These technologies help Us understand how visitors use the Website so We can measure and improve it. They load only if You enable the Analytics category or select “Accept All.” They include:

  • HubSpot – website analytics and understanding site usage.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Necessary/Essential Cookies are Session or Persistent Cookies administered by Us that are essential to provide You with services available through the Website and to enable core features such as authentication and fraud prevention. Without these Cookies, the services You have asked for cannot be provided.

Consent to Tracking Technologies

Non-essential tracking technologies do not load until You provide consent through the banner shown on Your first visit. You may withdraw or change Your consent at any time through Our cookie-preferences tool or Your browser settings. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account and Your registration as a user of the Service.
  • For the performance of a contract for the products, items or services You have purchased or any other contract with Us through the Service.
  • To contact You by email, telephone, SMS, or other electronic communication regarding updates or informative communications related to the functionalities, products or contracted services, including security updates when necessary or reasonable.
  • To provide You with news, special offers, and general information about goods, services and events We offer that are similar to those You have already purchased or inquired about, unless You have opted not to receive such information.
  • To manage Your requests to Us.
  • For business transfers, including to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
  • For other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, marketing and Your experience.

We may share Your Personal Data in the following situations:

  • With Service Providers to monitor and analyze the use of our Service and to contact You.
  • For business transfers, in connection with any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.
  • With Affiliates, in which case We will require those affiliates to honor this Privacy Policy.
  • With business partners to offer You certain products, services or promotions.
  • With other users, when You share personal information in public areas of the Service.
  • With Your consent, for any other purpose.

Your California Privacy Rights

If You are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), provides You with specific rights regarding Your Personal Information. Subject to certain exceptions and limitations, You have the right to:

  • Know and access the categories and specific pieces of Personal Information We have collected about You, the sources, the purposes for collecting it, and the categories of third parties with whom We share it.
  • Delete Personal Information We have collected from You.
  • Correct inaccurate Personal Information We maintain about You.
  • Opt out of the “sale” or “sharing” of Your Personal Information, including “sharing” for cross-context behavioral advertising.
  • Limit the use and disclosure of sensitive Personal Information, where applicable.
  • Non-discrimination for exercising any of Your privacy rights.

Do Not Sell or Share My Personal Information

We do not sell Your Personal Information for money. To the extent We use advertising or analytics technologies that may constitute a “sale” or “sharing” of Personal Information under California law, You may opt out at any time by:

  • Using the “Do Not Sell or Share My Personal Information” link available on Our Website;
  • Rejecting the Advertising and/or Analytics cookie categories through Our cookie banner or cookie-preferences tool; and
  • Enabling Global Privacy Control (GPC) in Your browser, which We treat as a valid opt-out request where required by law.

How to Exercise Your California Rights

You may exercise Your rights by contacting Us at freshideas@boblillypromo.com. We will verify Your request as required by law before responding. You may also use an authorized agent to submit a request on Your behalf, subject to verification. We will not discriminate against You for exercising any of these rights.

Your Texas Privacy Rights

If You are a Texas resident, the Texas Data Privacy and Security Act (“TDPSA”) provides You with rights regarding Your Personal Data. Subject to certain exceptions and limitations, You have the right to:

  • Confirm whether We are processing Your Personal Data and access that data;
  • Correct inaccuracies in Your Personal Data;
  • Delete Personal Data provided by or obtained about You;
  • Obtain a copy of Your Personal Data in a portable and, to the extent technically feasible, readily usable format; and
  • Opt out of the processing of Your Personal Data for purposes of targeted advertising, the sale of Personal Data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

Sale of sensitive and biometric data. We do not sell Your sensitive Personal Data or Your biometric Personal Data. If this practice changes, We will update this Privacy Policy and provide any notices required by the TDPSA before doing so.

How to exercise Your Texas rights. You may submit a request by emailing Us at freshideas@boblillypromo.com, by rejecting the Advertising and/or Analytics cookie categories through Our cookie banner or cookie-preferences tool, or by enabling Global Privacy Control (GPC) in Your browser, which We honor as a valid opt-out request. We will verify Your request as required by law before responding. You may use an authorized agent to submit an opt-out request on Your behalf.

Right to Appeal

If We decline to take action on Your request, We will inform You of Our decision and the reasons for it. You may appeal that decision within a reasonable period by contacting Us at freshideas@boblillypromo.com with the subject line “Privacy Request Appeal.” We will respond to Your appeal within sixty (60) days and explain the reasons for Our decision. If We deny Your appeal, You may submit a complaint to the Texas Attorney General at https://www.texasattorneygeneral.gov/.

Responding to Requests

We will respond to verifiable consumer rights requests under the California and Texas privacy laws described above without undue delay and, in any event, within forty-five (45) days of receipt, unless an extension is permitted by law, in which case We will notify You. There is no charge for exercising these rights unless a request is manifestly unfounded or excessive.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies. Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data.

Unless otherwise stated, the retention periods below are maximum periods (“up to”), and We may delete or anonymize data sooner when it is no longer needed:

  • User Accounts: duration of Your account relationship plus up to 24 months after account closure.
  • Support tickets and correspondence: up to 24 months from ticket closure.
  • Chat transcripts: up to 24 months for quality assurance and staff training.
  • Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from collection.
  • Server logs (IP addresses, access times): up to 24 months for security and troubleshooting.

We may retain Personal Data beyond these periods where necessary to satisfy a legal obligation, to establish, exercise or defend legal claims, at Your explicit request, or due to technical limitations such as backup systems scheduled for routine deletion. When retention periods expire, We securely delete or anonymize Personal Data.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to — and maintained on — computers located outside of Your jurisdiction where data protection laws may differ. Where required by applicable law, We will ensure appropriate safeguards are in place, and no transfer will take place to an organization or a country unless there are adequate controls in place, including the security of Your data.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account (if You have one) and visiting the account settings section, or by contacting Us. Please note We may need to retain certain information when We have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement and Other Legal Requirements

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities. The Company may also disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top. Where appropriate, We will let You know via email and/or a prominent notice on Our Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: freshideas@boblillypromo.com
  • By mail: Bob Lilly’s Professional Marketing Group, Inc. d/b/a Bob Lilly Promotions, 4002 W. Miller Rd., Suite 140, Garland, TX 75041.